Payment & Cancellation Policy

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Thank You for Choosing Morocco Outings

We would like to sincerely thank you for booking, or even considering booking, your trip with Morocco Outings. It is always an honor to welcome new guests to our family of satisfied travelers. As with all professional travel arrangements, certain terms and conditions apply to ensure clarity, security, and trust between both parties.

By confirming a booking with Morocco Outings, you agree to the following terms and conditions. Please read them carefully before proceeding with your reservation.

Securing Your Payment

To fully secure your booking, you should inform Morocco Outings of your request. From the moment you contact us, our team will finalize all details and send you a completed itinerary for final confirmation.

Once the details are confirmed, a deposit must be paid to secure your tour. Payment can be made via secure online payment link (Credit/Debit cards), bank transfer, or Western Union.

Amendments by the Client

At Morocco Outings, we pride ourselves on flexibility. If you wish to adjust your itinerary—whether adding, removing, or changing activities—simply contact our operations team. We will discuss your requests, advise you on feasibility, check availability, and adjust your itinerary accordingly.

Our mission is to ensure your journey matches your expectations while maintaining the highest level of organization and value.

Payment Policy

Reservations should be made as early as possible to guarantee availability. Your place on a tour will be confirmed once we receive the required deposit, which counts toward your final payment.

For Day Tours (without hotel or flight bookings)

A 25% deposit is required to confirm your reservation. The remaining balance is payable upon arrival in Morocco, either in cash or by Paypal or card (3% bank fee applies to card payments). Payments are accepted in USD, EUR, GBP, MAD (Moroccan Dirham), or other major currencies.

For Multi-Day Tours & Desert Excursions

A 25% deposit is required via Paypal, Credit/Debit card or bank transfer. The remaining balance must be paid upon arrival in Morocco, either in cash or by card with a 3% processing fee.

For Tours Including Domestic Flights or Luxury Desert Camps

A 50% deposit is required to confirm your booking. Payment can be made by Paypal, Credit/Debit card (with 3% bank fee) or bank transfer. The remaining balance is due upon arrival in cash. If preferred, you may complete full payment in advance by card, subject to the same 3% fee.

For Premium & Tailor-Made Packages

A 50% deposit is required at the time of booking. The remaining balance can be paid in cash upon arrival or in advance by card (with 3% processing fee).

Cancellation Policy

  • Cancellations made 30+ days before arrival: Deposit is refundable, minus any non-recoverable costs already incurred (such as flight or hotel reservations).
  • Cancellations made 15–29 days before arrival: 50% of the deposit will be retained.
  • Cancellations made less than 15 days before arrival or no-show: Deposit is non-refundable.
  • If the cancellation is due to circumstances beyond your control (natural disasters, government restrictions, etc.), Morocco Outings will do its best to offer a credit or rescheduling option instead of full forfeiture.

Easy & Secure Payments

Once your deposit amount is confirmed, we will send you a secure payment link. This ensures your payment is processed quickly and safely. Once received, we will immediately begin all booking procedures based on your chosen dates, number of travelers, and selected package.

Awards & Recognitions

At Morocco Outings, we are proud to have earned recognition for our dedication to authentic Moroccan travel experiences, outstanding guest service, and professionalism in the tourism field.

Our awards and guest testimonials reflect our commitment to:

  • High-quality, personalized tours.
  • Expert local guides with in-depth cultural knowledge.
  • Safe and reliable transportation.
  • Exceptional customer satisfaction.

We look forward to making your journey with us not just a holiday, but an unforgettable Moroccan adventure.